Have a great day! Edit: Ok, it works when directly in front if the receiver but nowhere else. Please re-post with the requested information and I would be happy to provide you with assistance. I am linking an HP Support document below that will show you how to find your product number. I would encourage you to post your product number for your computer. Welcome to the HP Forums, I hope you enjoy your experience! Learn How to Post and More. I've been testing it with Windows Media Player but I'm not sure if it's meant to work with that piece of software. I've been doing some Googling and forum browsing and have determined that my computer recognises the device it shows in Device Managerhowever it is unresponsive. I'm wondering what steps I need to take to get this remote working again now that my computer has no memory of it. It's a small device and is rather oddly shaped. I think its model number is RC6, however this may be incorrect.

I have a small remote that came with the laptop. Now my computer, which is about 4 or 5 years old, has Windows 7 Professional 64bit. The computer used to have Windows Vista on it. Recently I had the internal hard drive replaced.

Hp rc6 remote control manual